You make it sound like we, the customers, aren't already paying; like upgrades to hardware would never be reflected in the prices we pay. It really doesn't matter which company actually writes the check, their costs are reflected in my bill. As well as their profits, executive bonuses...
In this case, what matters is that one company is already taking my money for a particular service, half-assing the service itself, taking those profits, and trying to blame someone else.
In this case, what matters is that one company is already taking my money for a particular service, half-assing the service itself, taking those profits, and trying to blame someone else.