This (and other) Google status pages always impress me.
Starting out with when the problem was discovered, and then followed through with regular updates until it's resolution.
A simple "Our team is continuing to investigate this issue. We will provide an update by 6/4/14 12:39 PM with more information about this problem. Thank you for your patience." goes a long way, and makes me feel better about using their services as a result.
Starting out with when the problem was discovered, and then followed through with regular updates until it's resolution.
A simple "Our team is continuing to investigate this issue. We will provide an update by 6/4/14 12:39 PM with more information about this problem. Thank you for your patience." goes a long way, and makes me feel better about using their services as a result.