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Comment by MBCook

They're not Apple customers anymore. It's not a problem (in that it's not effecting their customers, it IS their fault).

The best way to get this fixed would probably be for iPhone users who lose the ability to message their friend to complain to Apple, not the former customer.

Sad though. Apple is so good at customer service in many contexts. But sometimes they seem to decide on one of these seemingly purposeful blindspots and treat people terribly.

parent MBCook 12 years ago

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