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Comment by ColinWright

OK, here's what I see:

    I'M SHOUTING AT YOU ALL AND DEMANDING THAT YOU HELP ME
    BECAUSE SOMETHING IS WRONG AND I DON'T UNDERSTAND IT
    BUT I'M SURE THAT SHOUTING AT EVERYONE WILL GET LOTS OF
    SMART PEOPLE TO GIVE ME THEIR TIME WITHOUT PAYMENT AND
    WITHOUT ME TELLING THEM ANYTHING I'VE TRIED OR WHAT I'VE
    DONE OR WHY THEY SHOULD HELP ME OR HOW MUCH EFFORT I'VE
    PUT IN OR WHAT RESEARCH I'VE DONE OR ANYTHING USEFUL.
Go and read this: https://mikeash.com/getting_answers.html

Now, I've gone to your site:

* I can't read the white text on the pale background without highlighting it.

* When I do highlight it, it says

    "Order in 2 minutes and it will be ready
     hot and fresh!"
What does that mean? Where will it be ready? How do I collect it?

* I go through some of the process, and then:

    It will be ready in no time, hot and fresh.
    Pickup at our Mississauga heartland location
    Precise location will be given at the time of checkout!
Screw that. How can you expect people to order stuff when they have no idea where you are?!?

It's lunacy! And if it's not lunacy, then you need a complete overhaul of your web flow to make it clear WTF's going on.

parent ColinWright 12 years ago

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