You still need to think about what you want to watch, and deliberately make it happen. A very large market segment wants no more than a half-dozen choices, pick one, and let it run indefinitely.
For the same reason, the 90 page channel listing, dominated by "your not subscribed to this but we're going to show it to you anyway in hopes you might upgrade to include it" and "here's 37 duplicate channels all showing the same movie at slightly offset timeslots", has got to be driving people away - many staying only because there isn't a brain-dead-easy option hearkening to the days of 4 channels.
For the same reason, the 90 page channel listing, dominated by "your not subscribed to this but we're going to show it to you anyway in hopes you might upgrade to include it" and "here's 37 duplicate channels all showing the same movie at slightly offset timeslots", has got to be driving people away - many staying only because there isn't a brain-dead-easy option hearkening to the days of 4 channels.