>If an airline can't differentiate between a teenager goofing around and a credible threat, then that's the airline's fault.
I don't really want the airline making that assessment because they don't have the people/experience/knowledge/training/ability to accurately assess that threat. I would rather them make the time-wasting call to the FBI and have the FBI on record and clear it. The situation is dumb, but sometimes you have to follow procedure for dumb situations. It's easier to cover your ass than change our litigious and terrorism-fearing society, so while I agree that it shouldn't be necessary, it unfortunately is.
That said, AA's twitter response was dumb and they'd be dumber if 'respond publicly to any threats' was the status-quo.
I don't really want the airline making that assessment because they don't have the people/experience/knowledge/training/ability to accurately assess that threat. I would rather them make the time-wasting call to the FBI and have the FBI on record and clear it. The situation is dumb, but sometimes you have to follow procedure for dumb situations. It's easier to cover your ass than change our litigious and terrorism-fearing society, so while I agree that it shouldn't be necessary, it unfortunately is.
That said, AA's twitter response was dumb and they'd be dumber if 'respond publicly to any threats' was the status-quo.