Neither Leaseweb or OVH send me emails when my $1000's in Server/VPS/Compute appliances go down unless I sign up for a paid SLA (I do). Rackspace sometimes emails me about downtime, but usually only after the fact to let me know I'm getting $40 back. Amazon doesn't really let me know either, their status board remains in the green barring natural disaster or the AWS region literally catching on fire.
Unless you're paying for an SLA which defines uptime and notification time, you're at the beck and call of Best Effort support, which may mean no notification and no reimbursement for downtime. Notification within minutes of your VPS going down isn't necessarily the norm.
Unless you're paying for an SLA which defines uptime and notification time, you're at the beck and call of Best Effort support, which may mean no notification and no reimbursement for downtime. Notification within minutes of your VPS going down isn't necessarily the norm.