I run a web site (side project) where users can use their credit card to send money to a friends checking account as a gift. It seems a user created multiple accounts with fake names then proceeded to send money from stolen credit cards. All the charges to the stolen credit cards where then sent to one final destination checking account which I have all the information on. I detected all this activity a bit too late (2 days late) so the money has been transferred from the credit cards to my marketplace to the destination checking account. Overall there were 5 different stolen credit cards used with over $2,000 in charges! As a side project this a big loss for me. I'm already starting to receive some chargebacks and it's stressing me out. As a result I have permanently shut down my project because this is a major loss, more than I have ever made from the actual side project itself.
I have visited the local police department, but they said since I'm not the victim they can't do anything about it (presumably the owners of the stolen credit cards are the victims here, so they have to file a report). They referred me to the FBI. So I filed a complaint with the IC3.gov. After submitting the form, it said that it may be a while before I hear anything since they have limited resources and they receive thousands of complaints each day.
What's really frustrating is that I have the checking account details where the stolen money was sent to! So it seems it would be an easy case to break. The authorities would have to subpena the bank account since I have the bank account number and bank name, it's not like they used bitcoins.
Can anyone with experience in this situation before chime in with some advice? What should I do? Please help, any information would be greatly appreciated.
I have visited the local police department, but they said since I'm not the victim they can't do anything about it (presumably the owners of the stolen credit cards are the victims here, so they have to file a report). They referred me to the FBI. So I filed a complaint with the IC3.gov. After submitting the form, it said that it may be a while before I hear anything since they have limited resources and they receive thousands of complaints each day.
What's really frustrating is that I have the checking account details where the stolen money was sent to! So it seems it would be an easy case to break. The authorities would have to subpena the bank account since I have the bank account number and bank name, it's not like they used bitcoins.
Can anyone with experience in this situation before chime in with some advice? What should I do? Please help, any information would be greatly appreciated.