Comment by Cowboy_X

Joking aside, I'm surprised more isn't being made of Balmer's hand in this mess. Some of XP's staying power is surely due to it's being the first "good enough" Microsoft desktop OS (win2k notwithstanding), but the back-to-back failures or Longhorn and Vista had to have an enormous hand in a generation of users never upgrading. That eight year chasm is breathtaking.