They use "criminals" 5 times in that short statement. IMO the overuse of emotive language is unnecessary and belies the emotional state of the author. Stay professional and detached—it's a DDoS, I've no doubt it's frustrating but they happen.
I prefer Github's recent response [0], clear and helpful but without the rhetoric.
I prefer Github's recent response [0], clear and helpful but without the rhetoric.
[0] https://github.com/blog/1796-denial-of-service-attacks