You know what I miss for instant support? IRC. It combines with instant gratification of phone calls with the crowd-support of forums or community support portals.
IRC obviously isn't mainstream and lacks features that some other systems have, but whenever I'm working on something and want a quick question answered that I can't get via google, I look for an IRC channel first.
IRC obviously isn't mainstream and lacks features that some other systems have, but whenever I'm working on something and want a quick question answered that I can't get via google, I look for an IRC channel first.