He's a kid. He might have stolen the phone, or it might have been given to him by someone at his school, or he might have found it on the street, on a park bench, or at a public library. We just don't know. "most likely stole the phone" isn't a true statement.
He's a kid. Is this how we treat children in this day and age? Is this the civilized thing to do?
I don't think so.
Anyway, HTC could simply have said: "Thank you for finding our phone. Please ship it back to us in this prepaid box, and we'll give you a nice reward" (like a flatscreen TV, a Sony PS4 and $500 worth of games, or some equivalent). That would have been completely sufficient.
I'm not saying what the kid did was wrong or not. What I'm saying is that HTC could have handled the situation a lot better, a lot more professionally, and that I hold them to that.
He's a kid. Is this how we treat children in this day and age? Is this the civilized thing to do?
I don't think so.
Anyway, HTC could simply have said: "Thank you for finding our phone. Please ship it back to us in this prepaid box, and we'll give you a nice reward" (like a flatscreen TV, a Sony PS4 and $500 worth of games, or some equivalent). That would have been completely sufficient.
I'm not saying what the kid did was wrong or not. What I'm saying is that HTC could have handled the situation a lot better, a lot more professionally, and that I hold them to that.