Thanks for the feedback, sorry your first call didn't go well.
When the connection is poor, as it sounds like it was in this case, would you be okay if we fell back to audio-only and explained why? This seems like a better experience than trying to fight through lag, but we want to be careful not to arbitrarily cut off your video feed.
When the connection is poor, as it sounds like it was in this case, would you be okay if we fell back to audio-only and explained why? This seems like a better experience than trying to fight through lag, but we want to be careful not to arbitrarily cut off your video feed.