If you're in need of a new bank, Schwab is pretty great on a couple of fronts (and hilariously awful on others.)
The good:
1) They have great customer support. You call and get a super-nice, helpful real genuine person in Colorado or Arizona, 24/7.
2) They refund all your ATM fees from any ATM anywhere (this is maybe mostly a big deal in New York where cash only is still a major thing)
3) If you have an IRA with them, they have a suite of index funds which are well-regarded, and which you can trade for free.
The bad:
1) Their website is pretty awful, but also totally usable.
2) They have some restriction for their checking like you have to sign up with $5k or direct deposit or get an IRA or something, I don't remember. This didn't matter to me though, because I needed an IRA and use direct deposit anyway.
The good:
1) They have great customer support. You call and get a super-nice, helpful real genuine person in Colorado or Arizona, 24/7. 2) They refund all your ATM fees from any ATM anywhere (this is maybe mostly a big deal in New York where cash only is still a major thing) 3) If you have an IRA with them, they have a suite of index funds which are well-regarded, and which you can trade for free.
The bad:
1) Their website is pretty awful, but also totally usable. 2) They have some restriction for their checking like you have to sign up with $5k or direct deposit or get an IRA or something, I don't remember. This didn't matter to me though, because I needed an IRA and use direct deposit anyway.