microsoft does that all the time.
Last week I tried to signup for windows azure.
It asked me to enter my credit card data, I did it and it was ok, then the signup fails without explanation ("contact support").
What is happening is, I believe: I am forced to enter a billing address in the country from which I am _connecting_ (hungary), but my card is from another one (italy).
The first thing is stated _nowhere_ but I presume it is so after various attempts at inserting non-hungarian zip codes.
So the card is valid, the billing address is valid, but an additional check is performed that the two have a matching country, which fails. Also not stated anywhere.
There is no way I can workaround this other than taking a plane or getting a new credit card. Customer lost.
(bonus: the "support" is the "windows azure" stackoverflow tag, which I don't think is competent re: billing, and an MSDN forum where people say "this happens sometimes, there can be many reasons sorry").
Last week I tried to signup for windows azure. It asked me to enter my credit card data, I did it and it was ok, then the signup fails without explanation ("contact support").
What is happening is, I believe: I am forced to enter a billing address in the country from which I am _connecting_ (hungary), but my card is from another one (italy). The first thing is stated _nowhere_ but I presume it is so after various attempts at inserting non-hungarian zip codes.
So the card is valid, the billing address is valid, but an additional check is performed that the two have a matching country, which fails. Also not stated anywhere.
There is no way I can workaround this other than taking a plane or getting a new credit card. Customer lost.
(bonus: the "support" is the "windows azure" stackoverflow tag, which I don't think is competent re: billing, and an MSDN forum where people say "this happens sometimes, there can be many reasons sorry").