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Comment by JonLim

Perhaps this is anecdotal, but the launch of the HERO3 Black was personally very anticipated.

It was shipped to my house a few days after launch, as I had pre-ordered, but the camera just does not last beyond half an hour when recording 720p@120fps. This seems a bit... silly, but I was willing to chalk it up to launch day jitters. Nothing was fixed as time went on.

I have emailed support regularly, to the tune of once per week for the month and have received zero response. I wanted to just ask about why my battery dies so quickly and what would they suggest.

Nothing.

For a company with such a great product, they sure make a champion of their product and once-happy customer feel worthless.

Sorry for getting off track, it just bothers me still.

parent JonLim 12 years ago

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