This is Michael, CEO of drchrono. It's definitely a rude awakening to wake up to see a post on top of Hacker News from an angry customer.
I've reached out to Dr. Dal to have a phone call today to see how we can resolve his issues. Me and my staff have attempted to have a phone call with him for the past several weeks to address his issues.
Rather than try to dig into the issues he brought up publicly, we'll do our best to contact him directly and resolve the issues he has.
I've reached out to Dr. Dal to have a phone call today to see how we can resolve his issues. Me and my staff have attempted to have a phone call with him for the past several weeks to address his issues.
Rather than try to dig into the issues he brought up publicly, we'll do our best to contact him directly and resolve the issues he has.