Comment Comment by dcaunt I think a lot of it comes down to this:"4. Some of the biggest companies in the world have security that is only as good as a minimum-wage phone support worker who has the power to reset your account. And they have valid business reasons for giving them this power." parent dcaunt 12 years ago
"4. Some of the biggest companies in the world have security that is only as good as a minimum-wage phone support worker who has the power to reset your account. And they have valid business reasons for giving them this power."