I dunno, I'm ok with anonymous reviews, but not false reviews. That's what's being claimed here: that the people leaving the negative reviews were never clients of the carpet cleaning company.
I can't think of a way to weed out the false ones, though, other than to reveal their names and allow them to be sued.
I can't think of a way to weed out the false ones, though, other than to reveal their names and allow them to be sued.