While this post must be pretty distressing for the Evernote team, their response time is pretty impressive! Within a couple hours of this post being published, Phil Libin has already contacted him. See the edit at the end of the post:
"Update: Evernote CEO Phil Libin contacted me and we spoke about the issues described. He apologized, saying the post rings true and that there is a lot of work to be done both on the application and service fronts — and that he hopes my impression will be reversed a few months from now."
"Update: Evernote CEO Phil Libin contacted me and we spoke about the issues described. He apologized, saying the post rings true and that there is a lot of work to be done both on the application and service fronts — and that he hopes my impression will be reversed a few months from now."