This article missed so many of it's own points its hard to see why it's being voted up. I've never seen how surges and pricing are vague, it's right in front of you in the application. Home Depot has accidents and deaths in their stores and you don't see the author complaining about a lack of community there, and arguably, driving is a much more dangerous than shopping.
The title is link bait and the complaints are a shallow attempt at expanding the authors personal exposure as a community manager.
The title is link bait and the complaints are a shallow attempt at expanding the authors personal exposure as a community manager.