The author was having hardware problems, so he switched his software? There's nothing more open about Dell's hardware than Apple's and just because Dell offers a laptop with Linux does that mean you're now in some sort of open-source utopia where the open-source community comes together to solve every single computer problem that users encounter.
Don't get me wrong, I think Linux is great and there's tons of awesome open-source projects, but I don't think Ubuntu is one of them. If you've been following Canonical's behavior with Ubuntu over the past few years, you should be aware of what I'm talking about. And Dell? Well, their XPS laptops do seem to be of higher quality than what most of the PC industry offers, but support? I'm sorry, but I feel much more confidence in the Genius Bar.
Apple's not perfect, but the rest of the latop manufacturers are a joke.
Don't get me wrong, I think Linux is great and there's tons of awesome open-source projects, but I don't think Ubuntu is one of them. If you've been following Canonical's behavior with Ubuntu over the past few years, you should be aware of what I'm talking about. And Dell? Well, their XPS laptops do seem to be of higher quality than what most of the PC industry offers, but support? I'm sorry, but I feel much more confidence in the Genius Bar.
Apple's not perfect, but the rest of the latop manufacturers are a joke.