I feel a lot of sympathy for these people. At the very least, they honestly believe they're protecting this country and their friends/loved ones. It's not their fault the higher-ups have botched the national security apparatus and turned it into something disgusting and unamerican. Most of them were/are likely unaware of the vast majority of what the agency does, and they had trust in their government that they worked at a trustworthy institution.
However, this is one major element that will lead to change. Internal rot will force an organization to adapt faster than any external pressure ever will. NSA workers, current and future, as well as decision-makers need to be forced into a position of deciding whether this surveillance is right for this country. No more sticking their head of their ass and ignoring what the NSA doeas. The revelations are out in the open and more are still coming out. This is not the time for ambivalance. It's a time for making tough choices.
However, this is one major element that will lead to change. Internal rot will force an organization to adapt faster than any external pressure ever will. NSA workers, current and future, as well as decision-makers need to be forced into a position of deciding whether this surveillance is right for this country. No more sticking their head of their ass and ignoring what the NSA doeas. The revelations are out in the open and more are still coming out. This is not the time for ambivalance. It's a time for making tough choices.