"Software that assigned identities to enrollees and ensured that they saw only their own personal data, known internally as the EIdM, was being quickly overwhelmed. Customers could not log in to create accounts."
"Experts disagree on what went wrong. But several said that errors in the software code written to stitch the Oracle product into the online system and improperly configured hardware trapped users in endless technological loops. It would take eight days to resolve just that one bottleneck."
"Software that assigned identities to enrollees and ensured that they saw only their own personal data, known internally as the EIdM, was being quickly overwhelmed. Customers could not log in to create accounts."
"Experts disagree on what went wrong. But several said that errors in the software code written to stitch the Oracle product into the online system and improperly configured hardware trapped users in endless technological loops. It would take eight days to resolve just that one bottleneck."