My mother bought an LG flatscreen, but I had to show her how to use it. A gyroscopic remote? Ads in her TV menu? Using the system was painful even for me and I fully expect that the software will not be updated two years from now. I guess the manufacturers feel they have to be able to point to something unique or different, even if it doesn't actually provide any value (like "Collectors Edition cereal boxes") and that idea gets in the way of focusing on core strengths/"less-is-more".
(I bought her a Roku 3 but it was returned due to hardware errors so she's been using the TV system since)
(I bought her a Roku 3 but it was returned due to hardware errors so she's been using the TV system since)