The government contractors should of just built healthcare.gov as a data service and asked people like these guys to build an intuitive front-end for it. Then if people don't like the interface, they can do something about it :) This may also help to dissipate the traffic load and present the same data in more relevant ways to different types people. The idea of building apps as single, monolithic system is out-dated.
Even though I'm a Brit, some governments are making moves to modernise and open up their data for others to play with, over here we've got a great government-funded team working on exactly that (called the GDS). (http://digital.cabinetoffice.gov.uk/)
Frankly I think this is a massively expensive and missed opportunity for the US Government's digital service team.
Even though I'm a Brit, some governments are making moves to modernise and open up their data for others to play with, over here we've got a great government-funded team working on exactly that (called the GDS). (http://digital.cabinetoffice.gov.uk/)
Frankly I think this is a massively expensive and missed opportunity for the US Government's digital service team.