Comment by chunsaker

The upshot for us is that we can let customers know not just that we're having an issue, but also details about the issue that might impact the service. As a SaaS API, its important that we give good transparency into even minor blips in the service. Statuspage.io isn't as customizable as I would like it to be, but it makes it really easy for someone not on the dev team to manage communication while others fix the problem. Also, its hella straightforward to set up and use. http://status.stormpath.com/