On a similar but different note, there were stories of children getting upset at the new look of iOS 7. When I saw the headline I thought it odd, because I doubt the designers of iOS 7 ever thought they'd actually make someone cry with the new design.
But what can be done about it? Good design is important, but sometimes things have to be changed, and ultimately a lot people just don't like change. Even if it's the best design in the world, somebody, somewhere will struggle with it being different. I think some "hand holding" as you suggest would be a good idea, but I'm not sure how that could be done in practice.
But what can be done about it? Good design is important, but sometimes things have to be changed, and ultimately a lot people just don't like change. Even if it's the best design in the world, somebody, somewhere will struggle with it being different. I think some "hand holding" as you suggest would be a good idea, but I'm not sure how that could be done in practice.