I think Malcolm Gladwell was suggesting that the first officer wanted to tell him something but couldn't because he couldn't be direct.
But looking at just the transcript, would you really come to that conclusion? By leaving out most lines, the transcript seems to show a FO with an internal struggle to speak out, but I don't think that was what happened at all.
But looking at just the transcript, would you really come to that conclusion? By leaving out most lines, the transcript seems to show a FO with an internal struggle to speak out, but I don't think that was what happened at all.