Our "response" to this is radical transparency. Client should be able to track the progress in almost realtime.
The problem is that usually the business is not sure what it wants then the project starts - the scope is not well defined. And it's ok. This is something that all stakeholders learn along the way.
The problem is that usually the business is not sure what it wants then the project starts - the scope is not well defined. And it's ok. This is something that all stakeholders learn along the way.