Is this really a serious problem? Anecdotally, 9 out of 10 visits to a coffee shop, I just get coffee and leave. 1 out of 10, I am meeting someone, usually to go over some business. In the 21st century, this typically requires Internet connectivity.
Not offering WiFi or putting time limits on it would make me feel unwelcome. Feeling unwelcome will make me not want to patronize said coffee shop the other 9 out of 10 times.
What's the secret sauce that makes Starbucks so successful? They made it a comfy place to hang out...the "3rd place" between home and work where you can go and feel welcomed. Schultz is always talking about it. Obviously, Starbucks is one data point, but I think there's something to it.
Not offering WiFi or putting time limits on it would make me feel unwelcome. Feeling unwelcome will make me not want to patronize said coffee shop the other 9 out of 10 times.
What's the secret sauce that makes Starbucks so successful? They made it a comfy place to hang out...the "3rd place" between home and work where you can go and feel welcomed. Schultz is always talking about it. Obviously, Starbucks is one data point, but I think there's something to it.