Comment by JoeKM

How true is this still? Google Checkout was rolled out ages ago (in tech years). The Google today is quite different. I have been reading about "poor Google customer service" for years, almost like it's a running joke of anecdotes. Years ago it may have made sense, but today Google has Android/Fiber/plethora of web services. I can't imagine they haven't clued in on customer service yet with all their paid services.