It wouldn't be based too much on user complaints or metacritic scores for SimCity or any other game really. Underperforming revenue is likely the largest factor in Riccitello's departure. There has been a string of quarters hitting below/low on their outlook.
To Riccitello's credit, EA was in a terrible position pre-recession. A bad business plan, an inflated stock price and a bloated portfolio. JR had to make some brutal choices during the recession and has turned EA into a leaner beast, banking on online distribution and focusing on a smaller, higher quality portfolio.
And while the big picture of where he took EA is a logical one, I assume that the missed revenue from underperforming titles is the biggest factor in him stepping down. Of course, this is all conjecture on my part.
To Riccitello's credit, EA was in a terrible position pre-recession. A bad business plan, an inflated stock price and a bloated portfolio. JR had to make some brutal choices during the recession and has turned EA into a leaner beast, banking on online distribution and focusing on a smaller, higher quality portfolio.
And while the big picture of where he took EA is a logical one, I assume that the missed revenue from underperforming titles is the biggest factor in him stepping down. Of course, this is all conjecture on my part.