Given the two hour wait I had to talk to a billing advisor to try and buy SimCity yesterday, people are still buying this game in their droves. The problem is that there is no incentive for EA to listen to their customers - the monopoly that they have on many of the best franchises allows them to act in such a petulant and anticompetitive manner.
I hate to be the one to say this, but I really can't see this issue being resolved without regulation.
I hate to be the one to say this, but I really can't see this issue being resolved without regulation.