Comment by apaprocki

I was helping out my wife the other day to use some work-related internal site via VPN. I had just finished putting a clean Win7+IE9 install on her PC only to find out that this large-ish enterprisey portal only works in IE8. Everyone always touts these reasons as why old versions stick around forever, but when you see one in practice you realize how crippling it can be for both sides because nobody necessarily even owns the site (e.g., built by outside consultants) and the end users have no real say to get it fixed. If there is no in-house technical owner, the chance of it being updated anytime soon simply because a new browser version is available is next to nil. I feel, in situations like this, it is probably not until the department/whatever head personally encounters the issue on a new computer that a top-down mandate comes to fix the situation.