Why is it that Google gets a free pass on customer support?
We somehow implicitly trust that they're doing good in all other areas, but there is absolutely no circumstance in the entire company where a customer can reach a person and receive true support.
Why do they get to do this, and no other company can?
We somehow implicitly trust that they're doing good in all other areas, but there is absolutely no circumstance in the entire company where a customer can reach a person and receive true support.
Why do they get to do this, and no other company can?