Discussion

Rackspace has increased server costs twofold, and nobody has noticed.

I migrated to the NEXTGEN servers because of the benefits listed everywhere. I built a server and realized that our processes (which were cpu intensive) were taking twice the time they used to on Firstgen.

The response from their side was 'You get "occasional" CPU bursts in Firstgen & that is the reason.

I decided to benchmark the cpu performance & found out that I was right about it.

I contacted the customer care again with this tests: http://pastebin.com/k0uefXMh

Joe concluded by saying ' The test results were because of occassional cpu bursts' , even when I mentioned that burst was accounted for.

The test results: http://pastebin.com/aArbwAq2

This time I wanted conclusive results proving the customer care wrong & placed 3 firstgen servers with a cronjob running every minute to benchmark to check for cpu burst. Following were the results :

Server 1 - Report : http://sebsauvage.net/paste/?d4c24ce3d92b4be6#pDtNzAhU8M3X/J1zLsmuYgIUHxwhYjmNuiic/rxbNng=

Only Total Time Report : http://sebsauvage.net/paste/?e902ee80be6a2c8d#GvW0Ab52F0iqNZr5dFMi7UzqX4Ux9NA54V1wGvHZnDc=

Server 2 -

Report: http://sebsauvage.net/paste/?c33c9030eb01e2af#Iid3w7rWgJ+ysDJZx2ULCzyItXBv04Q83tmGp066nTE=

Time Report : http://sebsauvage.net/paste/?a27a204039529abd#yTKoy3qZQUxbIsAOIyYWwlIgIHWnYnfbpkfDuiS/8YA=

Server 3 -

Report : http://sebsauvage.net/paste/?a32c096ad8f1968b#psOme81n2DPgYp8aK7i75v/WsETs6bmVLKaoHS0CVqY=

Only Time Report : http://sebsauvage.net/paste/?31a9d12316d9cbd2#LblvVwH+sGzQytOwU8DM9wtH5eN+87jAbUL7UnpNOH4=

All the results were consistent, proving me right. I went back to the customer care with this just to be terribly disappointed with their response. Here is the conversation : http://pastebin.com/cedtk1zL

Here is the benchmark script that ran every minute : http://pastebin.com/UeskWw5M

Increasing the price two folds is one thing & not informing customers about it is another. The latter is the one I am more disappointed in.

20 points trocker 13 years ago 13 comments

Discussion

Live from the official Hacker News API

A modern reader for Hacker News · SvelteKit + Skeleton