The article fails to recognize the value of the "security images" to the banks. The banks have used these images to satisfy the requirements of the FFIEC guidance "Authentication in an Internet Banking Environment"[1].
Any complaints about the value of the security images should not be addressed to banks. You should direct your complaints to the FFIEC and/or to your banks regulator (OTS, OCC or NCUA).
Any complaints about the value of the security images should not be addressed to banks. You should direct your complaints to the FFIEC and/or to your banks regulator (OTS, OCC or NCUA).
[1] http://www.ffiec.gov/pdf/Auth-ITS-Final%206-22-11%20%28FFIEC...