The headline is a bit misleading - they never had shared services in the first place but decided to not jump straight to an outsourced model.
They have an IT team of 3 people that took a year to do the conversion - that seems very good to me and I'd loved to have heard a bit about the experience level of the team as I suspect that may limit the ease of application to other NHS Trusts.
They have an IT team of 3 people that took a year to do the conversion - that seems very good to me and I'd loved to have heard a bit about the experience level of the team as I suspect that may limit the ease of application to other NHS Trusts.