Comment by apparent

Good thoughts. I can't think how someone would become a customer without me ever sending them an email though. And all of our self-serve customers send emails to our help address, which doesn't end up in my Inbox. But you're right that I have to continue monitoring, and that getting a digest could be useful. I'm actually not opposed to having an LLM review the subjects and senders of the flagged emails, which are unlikely to be legit and very unlikely to have sensitive information in the subject.