This was just the default where I worked. We called the exercise Wheel of Misfortune: facilitator sets up an outage / bug in a non-prod environment (inspired by real events or not), spins a wheel, picks a victim, and the problem is solved collectively, manually. That's the standard format, but it could be much more freeform than that: the point is to educate each other regarding "incident management."
I will say, I'd always been skeptical that AI could be better at incident management than an experienced engineer with deep domain / institutional knowledge, but I was recently proven wrong: Claude root-caused and helped resolve a Postgres lock queue pileup that I believe would have taken me much longer to fix.
Re: aviation being a perfect industry to learn from, I think https://m.youtube.com/watch?v=5ESJH1NLMLs might be a good watch. I was introduced to this at a Wheel of Misfortune around 5 years ago, so it's interesting watching it today when AI is encroaching upon everything.
I will say, I'd always been skeptical that AI could be better at incident management than an experienced engineer with deep domain / institutional knowledge, but I was recently proven wrong: Claude root-caused and helped resolve a Postgres lock queue pileup that I believe would have taken me much longer to fix.
Re: aviation being a perfect industry to learn from, I think https://m.youtube.com/watch?v=5ESJH1NLMLs might be a good watch. I was introduced to this at a Wheel of Misfortune around 5 years ago, so it's interesting watching it today when AI is encroaching upon everything.