I personally don’t think there’s such a thing as user error. If a user can’t figure out how to use your product correctly, that’s a problem with how the product is designed.
Built-in chatbots that you can ask how to do something make things easier for users but they may be masking UX problems.
Built-in chatbots that you can ask how to do something make things easier for users but they may be masking UX problems.