One thing I've seen with AI is AI as used by software developers is quickly diverging from AI that's used by knowledge workers.
Knowledge workers use it primarily to "augment" their work, answer questions with AI, get it to create documents, etc. But it's usually 1 individual to 1-2 conversation threads.
Meanwhile in software development were running fleets of agents. At work we have it setup where firing off one agent request will eventually lead to like 10-20 AI calls at different parts of the process.
I make this distinctions because it changes how each group thinks about AI. For software devs it just feels like "moving up the stack". Yeah you're not writing code anymore but there is still plenty of work to do and problems to solve within your "software factory". Contrast that with knowledge workers that feel like the AI is making all of their decisions for them.
I almost think of this as a factory worker versus an artisan. The software devs are "factory workers" where we used to be on the floor but now we're managing the machines that took over the work. There are still tons of interesting problems at that stage and you still feel like you have worth. Contrast that with a knowledge worker that's more of an artisan in this analogy. For them they aren't running a factory but instead watching a robot do the work they used to do while they sit idle and watch it.
Knowledge workers use it primarily to "augment" their work, answer questions with AI, get it to create documents, etc. But it's usually 1 individual to 1-2 conversation threads.
Meanwhile in software development were running fleets of agents. At work we have it setup where firing off one agent request will eventually lead to like 10-20 AI calls at different parts of the process.
I make this distinctions because it changes how each group thinks about AI. For software devs it just feels like "moving up the stack". Yeah you're not writing code anymore but there is still plenty of work to do and problems to solve within your "software factory". Contrast that with knowledge workers that feel like the AI is making all of their decisions for them.
I almost think of this as a factory worker versus an artisan. The software devs are "factory workers" where we used to be on the floor but now we're managing the machines that took over the work. There are still tons of interesting problems at that stage and you still feel like you have worth. Contrast that with a knowledge worker that's more of an artisan in this analogy. For them they aren't running a factory but instead watching a robot do the work they used to do while they sit idle and watch it.