Comment by paxy

Online reviews fall into two categories:

- I just received this product and tried it out. Here's what I like or dislike about it.

- I've been using this product for a while and have this big problem with it.

Set 1 will give you a decent set of opinions, but they won't be about reliability, because no one has had it for long enough.

Set 2 will be overwhelmingly negative, because people who are happy with a product aren't posting about it online long after they bought it.