I agree, from my personal experience. AWS support at most tiers I’ve used is excellent. Granted, the larger account you have, the friendlier the service, but even when using it for smaller personal projects, I’ve always been pleased with the level of support and devotion to customer experience (except the console experience, that is not fun).
Don’t know to comment about the other areas of their business but AWS has always been excellent for me.
Don’t know to comment about the other areas of their business but AWS has always been excellent for me.