Not only do I appreciate Purism's upstream-first policy when developing its software, I also appreciate the fact that its developers take the time to answer people's questions. Purism charges high prices, but I think the company is worth supporting.
Purism's public reputation was blackened by its decision to stop repaying the refunds to people who canceled their Librem 5 pre-orders after Feb. 2020. I think that decision allowed the company to finish developing the Librem 5 phone and start shipping it in Nov. 2020, but you will find a lot of negative comments online about the company (see Reddit's r/Purism). I often point out the positive aspects about the company, because the company gave a lot to the community by developing libadwaita and Phosh, but some people don't see it that way.
Purism's public reputation was blackened by its decision to stop repaying the refunds to people who canceled their Librem 5 pre-orders after Feb. 2020. I think that decision allowed the company to finish developing the Librem 5 phone and start shipping it in Nov. 2020, but you will find a lot of negative comments online about the company (see Reddit's r/Purism). I often point out the positive aspects about the company, because the company gave a lot to the community by developing libadwaita and Phosh, but some people don't see it that way.