Why not? AI needs an interface and there isn't one interface to rule them all, as evidenced by Photoshop still raking in money hand over fist despite ChatGPT having full photo editing capabilities. UI and UX matter. The appeal of online forums has always been that you don't have to ask; the UI puts topics in front of you. The AI labs haven't really offered anything like that, so it still rests on third-parties to provide that UI.
A good product is a good product. The implementation details don't matter.
A good product is a good product. The implementation details don't matter.