Also in Germany: The company I'm working for has a business support deal with them. I'm working remotely, so every time the company laptop dies (happens at least yearly), someone comes to my flat and literally fixes it here, replacing the motherboard and doing all sorts of repairs. Also every time, the laptop starts acting weirdly (freezing, random restarts, blue screens etc.) and they come another time, and on the third time, they finally replace the thing whole. All of them overheat and have standby issues (doesn't matter Windows or Linux). These things are like engineered to be unreliable. And yes, even the higher-end ones like XPS.
It's a night and day difference with mac.