Comment by kinj28

update -- been over 5 days and google has just kept pushing their time lines. saying it needs cross team evaluation. I had similar experience with AWS and they were swift to give back credits to us. this tells me some serious issues with google and their org structure if this 2500$ is taking them a long long time to decide and involves cross functional teams. or maybe they have many more such incidents and adding up many more $$ or this is the 1st of its kind and are now putting an SOP. any one from google here?