They seriously said something like this to you? The last time I had to interact with them to get a replacement hardware token was about 6 years ago.
So is it now their official policy that to have a bank account with them you must own a phone that can run their app?
I really don't get how your excuse worked, but I am guessing this is a made up policy and the fact it's a charity made them think twice about being assholes about this.
So is it now their official policy that to have a bank account with them you must own a phone that can run their app?
I really don't get how your excuse worked, but I am guessing this is a made up policy and the fact it's a charity made them think twice about being assholes about this.